Which activity ensures verification of acceptance criteria with customers?

• A. Verify with customers
• B. Discovery sessions
• C. Document use cases
• D. Derive acceptance criteria

Answer: (A)

Verifying acceptance criteria with customers ensures alignment between what’s being built and what the customer expects. Acceptance criteria are the measurable conditions that must be satisfied for a feature to be considered complete. By checking these criteria with customers, you confirm they are accurate, complete, and testable from the customer’s perspective, and you can get formal sign-off before proceeding. This direct verification helps catch misunderstandings early and reduces rework because you know the criteria reflect what the customer values and will accept. Discovery sessions and documenting use cases are valuable for uncovering needs and describing flows, but they don’t confirm that the criteria actually meet the customer’s expectations. Deriving acceptance criteria is about creating them; verification with customers is the step that ensures those criteria are correct and acceptable.